Job Title

Retention Agent (Spanish/French/English)

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Job Description

Ceek is currently seeking to recruit English / French / Spanish speaking Retention Agents on behalf of a client enjoying a considerable success in key markets across Europe and around the world. If you're interested, we would like to hear from you!

 

What is expected of you? 

  • Promote the company’s products and services
  • Keep a good relationship with customers
  • Retention of previous converted deals, management of customer account, upsell customer deals
  • Meet targets and deadlines, within a goal-oriented environment.

What are you expected to bring? 

  • Fluency in Spanish/French/English
  • Self-motivated and goal-oriented with a strong will to succeed
  • 1 year experience in positions such as Credit Control agent or any position related to preventing cancellation of products in call centre environments
  • Capable of reaching daily/weekly/monthly targets based on Retention Agents plan
  • Excellent communication skills (verbal + written)
  • Team player attitude

What's in it for you? 

  • Great working environment
  • opportunities to grow 

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