Ceek is currently seeking to recruit English / French / Spanish speaking Retention Agents on behalf of a client enjoying a considerable success in key markets across Europe and around the world. If you're interested, we would like to hear from you!
What is expected of you?
- Promote the company’s products and services
- Keep a good relationship with customers
- Retention of previous converted deals, management of customer account, upsell customer deals
- Meet targets and deadlines, within a goal-oriented environment.
What are you expected to bring?
- Fluency in Spanish/French/English
- Self-motivated and goal-oriented with a strong will to succeed
- 1 year experience in positions such as Credit Control agent or any position related to preventing cancellation of products in call centre environments
- Capable of reaching daily/weekly/monthly targets based on Retention Agents plan
- Excellent communication skills (verbal + written)
- Team player attitude
What's in it for you?
- Great working environment
- opportunities to grow