Are you analytical? Do you possess strong project management skills? If so, a client of ours within the Blockchain industry is seeking to recruit a detail-oriented Product Operations Executive with the ability to collaborate across multiple teams on different projects.
What is expected of you?
- Configure different features within the company’s product as well as manage the product to ensure all data is correct and relevant for users
- Use your product expertise to train other teams on product features and updates
- Gather and organise all product data, including product usage data, Net Promoter score and product stickiness
- Collaborate with multiple teams across the organisation namely Support, Marketing and Commercial departments to obtain customer feedback and feature requests.
- Keep the feedback collection process consistent and scalable
- Proactively identify and advocate for continuous Product improvements
What are you expected to bring?
- MS/BS degree in Computer Science, Engineering or equivalent is preferred
- Experience in product operations, product management, or operational role that worked closely with product and engineering teams
- A passion for delivering an outstanding user experience
- Excellent project management and communication skills
- Good organizational skills and attention to detail
- Good problem-solving skills and willingness to roll up one’s sleeves to get the job done
- Strong analytical skills, able to synthesize qualitative and quantitative data
- A can-do attitude and ability to juggle multiple priorities simultaneously
- Keen interest in technological innovation
What’s in it for you?
- Career prospects
- Attractive remuneration package
- Dynamic working environment