Job Title

Product Operations Specialist

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Job Description

Are you analytical? Do you possess strong project management skills?  If so, a client of ours within the Blockchain industry is seeking to recruit a detail-oriented Product Operations Executive with the ability to collaborate across multiple teams on different projects.

What is expected of you?

  • Configure different features within the company’s product as well as manage the product to ensure all data is correct and relevant for users
  • Use your product expertise to train other teams on product features and updates
  • Gather and organise all product data, including product usage data, Net Promoter score and product stickiness
  • Collaborate with multiple teams across the organisation namely Support, Marketing and Commercial departments to obtain customer feedback and feature requests.
  • Keep the feedback collection process consistent and scalable
  • Proactively identify and advocate for continuous Product improvements

What are you expected to bring?

  • MS/BS degree in Computer Science, Engineering or equivalent is preferred
  • Experience in product operations, product management, or operational role that worked closely with product and engineering teams
  • A passion for delivering an outstanding user experience
  • Excellent project management and communication skills
  • Good organizational skills and attention to detail
  • Good problem-solving skills and willingness to roll up one’s sleeves to get the job done
  • Strong analytical skills, able to synthesize qualitative and quantitative data
  • A can-do attitude and ability to juggle multiple priorities simultaneously
  • Keen interest in technological innovation
  • Deadline-Oriented
  • Adaptability

What’s in it for you?

  • Career prospects
  • Attractive remuneration package
  • Dynamic working environment

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