We have an excellent opportunity to enhance your experience within the payment services industry. We are seeking to recruit an Operations Manager for a start-up in Malta.
What is expected of you?
- Monitor, plan, manage, organise and control all operational functions including budget projections, in conjunction with other departments
- Ensure legal and regulatory compliance with all financial services
- Take responsibility for product implementation
- Oversee the service quality, physical operations, audit integrity, facilities and risk management
- Hire, train and supervise operational personnel
- Complete operational reports
- Handle customer enquiries and complaints
- Address and resolve client concerns and employee issues
- Ensure daily general ledger balancing and control
- Maintain the daily operational function of the operational systems
- Be approved by the Malta Financial Services Authority
- Monitor and achieve profitability goals
- Ensure all operational requirements are met in a timely and satisfactory manner
- Perform other tasks as deemed necessary by the Board of Directors
What are you expected to bring?
- An in-depth knowledge and understanding of payment services
- A detailed understanding of financial services law
- A minimum of 3 years’ experience in a senior position within the banking or payments services industry
- A relevant qualification in financial services
- Excellent communication skills in English, both spoken and written
- Excellent problem-solving skills
- An analytical and innovative mindset
- Exceptional time management and multi-tasking skills
What's in it for you?
- Competitive salary
- A great culture that stresses teamwork
- A challenging and diverse environment in a fast-moving industry
- An ambitious and dedicated team of skilled and experienced colleagues