We are currently seeking to recruit a Finnish Speaking Customer Support Agent on behalf one of the major players within the iGaming industry. If you are looking for your next job opportunity and want to be part of a winning team, Ceek would like to hear from you!
What is expected of you?
- Perform customer support via Live Chat, email and telephone in a friendly and empathetic way
- Assist Payments/Fraud or other departments where necessary
- Integrate into a team and share responsibilities
What are you expected to bring?
- A Proactive attitude with problem solving-skills
- Excellent customer service skills with the ability to recognize and meet the needs of the customers
- The initiative to up sell the company’s products and promote their brand with their players
- The ability to build and maintain relationships
- The ability to communicate and process information effectively with other departments and follow up
- A charismatic and sociable personality
- Previous experience in iGaming will be considered an asset
What’s in it for you?
- Competitive salary
- Annual fitness allowance
- Private Health insurance