Do you have a passion for sports? Are you creative and detail-oriented? If so, a client of ours within the iGaming industry is seeking to recruit a CRM Sportsbook Coordinator to join their dynamic team!
What is expected of you?
- Work closely with the sportsbook operations team to help coordinate the sports CRM plan
- Master and help push the boundaries of our current CRM tools
- Provide expertise on campaign set up & planning
- Work on a number of projects to re-invigorate new forms of contact strategies to improve customer experience and drive revenues
- Provide assistance to the CRM executives on campaign execution
- Create comprehensive briefs for campaigns.
- Document plans to maintain visibility on CRM operations
- Iterate on campaign results, follow-up their performance and make changes on setup if required
- Help to optimise the company’s customer journey and experience
- Any other ad-hoc duties required
What are you expected to bring?
- A good understanding of the sports & casino verticals
- Technical understanding of CRM tools
- Be a team player who is proactive and autonomous, and loves to get stuff done
- Knowledge of CRM principles
- Basic knowledge of HTML
What’s in it for you?
- Competitive salary
- Career prospects
- Dynamic environment