Job Title

CRM Sportsbook Coordinator (IGAMING)

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Job Description

Do you have a passion for sports? Are you creative and detail-oriented? If so, a client of ours within the iGaming industry is seeking to recruit a CRM Sportsbook Coordinator to join their dynamic team!

What is expected of you?

  • Work closely with the sportsbook operations team to help coordinate the sports CRM plan
  • Master and help push the boundaries of our current CRM tools
  • Provide expertise on campaign set up & planning
  • Work on a number of projects to re-invigorate new forms of contact strategies to improve customer experience and drive revenues
  • Provide assistance to the CRM executives on campaign execution
  • Create comprehensive briefs for campaigns.
  • Document plans to maintain visibility on CRM operations
  • Iterate on campaign results, follow-up their performance and make changes on setup if required
  • Help to optimise the company’s customer journey and experience
  • Any other ad-hoc duties required

What are you expected to bring?

  • A good understanding of the sports & casino verticals
  • Technical understanding of CRM tools
  • Be a team player who is proactive and autonomous, and loves to get stuff done
  • Knowledge of CRM principles
  • Basic knowledge of HTML

What’s in it for you?

  • Competitive salary
  • Career prospects
  • Dynamic environment

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