Job Title

Client Relationship Officer (Chinese speaking)

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Job Description

Are you customer-focused? Do you have experience in dealing with private clients? We are looking for a meticulous Client Relationship Officer (Chinese speaking) to join our client, a leader in the Legal industry. If you are fluent in English and Mandarin, we would like to hear from you!

What is expected of you?

  • Act as the client liaison on behalf of the Firm
  • Assist clients with relocation programme applications and related services
  • Compile, review and verify necessary forms and documents
  • Ensure complete and accurate maintenance of records
  • Translate and interpret to and from Chinese (Mandarin) and English
  • Handle client visit agendas and accompany clients to meetings
  • Perform market research and assist in business development
  • Perform routine administrative duties
  • Engage in other duties, commensurate with the role as required

What are you expected to bring?

  • Excellent written and spoken communication skills
  • Strong inter-personal and customer relations skills
  • Be dynamic, highly organised, and target-driven, with a passion to deliver service excellence
  • Overall resilience and the ability to work flexible and extended hours, when deemed necessary
  • Experience and knowledge of the main IT software packages, including Word, Excel and PowerPoint
  • An aspiration to operate in a hard-working, yet fun, multi-cultural team environment
  • Be in possession of a relevant University degree
  • Have a minimum of 2 years of relevant experience in a similar role
  • Be a native Chinese speaker (Mandarin essential, Cantonese desirable) with the ability of speaking and writing English
  • Experience in dealing with private clients and high net worth individuals

What’s in it for you?

  • Competitive remuneration package
  • A pleasant and flexible working environment
  • Opportunity for further study

 

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