Job Title

Client Relations Officer

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Job Description

We are currently on the look-out for a Client Relations Officer on behalf of a client operating within the Financial sector. If you are a detail-oriented individual who thrives in a fast-paced, international and rewarding environment, ceek would like to hear from you!

 

What is expected of you?

  • Work closely with clients to address any enquiries that they may have about the company’s products and services
  • Report any technical or financial problems and escalate them to the relevant department
  • Provide training on the company’s systems, platforms and procedures when required
  • Monitor network and system performance to ensure platform and technological stability
  • Record and log all activities onto the company’s CRM system

What are you expected to bring?

  • A minimum of one year’s experience in Banking, Finance or Technology within a corporate environment
  • Excellent written and verbal English skills
  • Computer literacy – excellent knowledge of Excel is a must
  • Analytical skills and the ability to multi-task
  • An ability to work calmly under pressure and react in a fast and efficient manner
  • A willingness to work on shift basis

What’s in it for you?

  • Working in a dynamic and international environment
  • Growth opportunities
  • Attractive salary

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