We are currently on the look-out for a Client Relations Officer on behalf of a client operating within the Financial sector. If you are a detail-oriented individual who thrives in a fast-paced, international and rewarding environment, ceek would like to hear from you!
What is expected of you?
- Work closely with clients to address any enquiries that they may have about the company’s products and services
- Report any technical or financial problems and escalate them to the relevant department
- Provide training on the company’s systems, platforms and procedures when required
- Monitor network and system performance to ensure platform and technological stability
- Record and log all activities onto the company’s CRM system
What are you expected to bring?
- A minimum of one year’s experience in Banking, Finance or Technology within a corporate environment
- Excellent written and verbal English skills
- Computer literacy – excellent knowledge of Excel is a must
- Analytical skills and the ability to multi-task
- An ability to work calmly under pressure and react in a fast and efficient manner
- A willingness to work on shift basis
What’s in it for you?
- Working in a dynamic and international environment
- Growth opportunities
- Attractive salary