Job Title

Automotive Warranty Officer

Share This Job
Required Skills:

Job Description

We are currently seeking to recruit an Automotive Warranty Officer on behalf of a client operating within the automotive industry. If you have related experience, excellent communication skills and a strong eye for detail, we at Ceek would like to hear from you!

What is expected of you?

  • Handle all claims, queries and communication between customers and employees in relation to vehicle warranty
  • Manage the use of proprietary warranty applications and software to resolve and follow up on warranty claims
  • Book recording, and closing off pending warranty claims
  • Ensure that recall campaigns are initiated and closed within the time periods stipulated by the principal
  • Investigate and handle query unsettled claims
  • Submit payment claims
  • Maintain a clean warranty receivable schedule regularly to ensure proper cashflow
  • Maintain appropriate certifications and knowledge in the warranty management system
  • Responsible for the Body Warrant Program and identify strategies
  • Ensure that procedures and decisions are taken in accordance with the manufacturer’s policy

What are you expected to bring?

  • Working experience in a similar field
  • Knowledge of dealer management systems software
  • Great understanding of automotive dealership service department
  • Knowledge of accounting debits and credits
  • Proficient in reading technicians’ stories and applying suitable labour codes
  • Have a strong attention to detail
  • Excellent communication skills, customer engagement and interpersonal skills

What’s in it for you?

  • Working for a reputable company
  • Competitive remuneration package
  • Career progression
  • Dynamic working environment

Join our free job alerts newsletter

Get fantastic career advice and hiring tips straight to your inbox! We are committed to keep you informed and will not be sharing your details or spamming your inbox.

[matador-alerts-subscribe]

Have a Question?

We are here to help. Email us or call +356 2703 0133
Contact Us