Job Title

Application Support

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Job Description

We are seeking to recruit an Application Support, for one of our clients, a leader in the hospitality industry in Malta. If you are looking for a new challenge, we at Ceek would love to hear from you!

What is expected of you?

  • Communicate with end users, provide end user support and training
  • Manage and prioritize multiple open cases at one time
  • Provide support of new applicants
  • Liaise with vendors to install and test new releases
  • Manage workload and prioritize to accomplish tasks within agreed timeframes
  • Analyse existing data and metrics to determine trends and performance
  • Troubleshoot simple to complex issues as reported by end users
  • Determine recurring application issues and ensure a permanent solution
  • Document existing and new steps, workflows and procedures 
  • Demonstrate initiative and proven follow through skills

What are you expected to bring?

  • Minimum 1 year of experience in the same field
  • Working experience with SQL scripting, Server Reporting Services(SSRS), therefore Documents Management System, and Jira
  • Excellent knowledge with Prince2 methodologies is considered an asset
  • Have strong interpersonal and communication skills
  • Great knowledge of object-oriented and test-driven development concepts

What’s in it for you?

  • Commensurate salary
  • Career prospects
  • A fun and dynamic environment

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