We are seeking to recruit an Application Support, for one of our clients, a leader in the hospitality industry in Malta. If you are looking for a new challenge, we at Ceek would love to hear from you!
What is expected of you?
- Communicate with end users, provide end user support and training
- Manage and prioritize multiple open cases at one time
- Provide support of new applicants
- Liaise with vendors to install and test new releases
- Manage workload and prioritize to accomplish tasks within agreed timeframes
- Analyse existing data and metrics to determine trends and performance
- Troubleshoot simple to complex issues as reported by end users
- Determine recurring application issues and ensure a permanent solution
- Document existing and new steps, workflows and procedures
- Demonstrate initiative and proven follow through skills
What are you expected to bring?
- Minimum 1 year of experience in the same field
- Working experience with SQL scripting, Server Reporting Services(SSRS), therefore Documents Management System, and Jira
- Excellent knowledge with Prince2 methodologies is considered an asset
- Have strong interpersonal and communication skills
- Great knowledge of object-oriented and test-driven development concepts
What’s in it for you?
- Commensurate salary
- Career prospects
- A fun and dynamic environment